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Books Total Quality Management products @ YFT










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Books
New Releases
•Handbook of Forensic Toxicology for Medical Examiners (Practical Aspects of Criminal & Forensic Investigations)
•The Basics of Performance Measurement, Second Edition
•Risk Management in Finance: Six Sigma and other Next Generation Techniques
•Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results
•Quality Function Deployment and Six Sigma, Second Edition: A QFD Handbook (2nd Edition)
•A Guide to Lean Six Sigma Management Skills
•Risk Management in Finance: Six Sigma and other Next Generation Techniques (Wiley Finance)
•Insights to Performance Excellence 2009-2010: An Inside Look at the 2009-2010 Baldrige Award Criteria
•Cloud Computing: Implementation, Management, and Security
•Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies
 
Total Quality Management


    
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Raving Fans: A Revolutionary Approach To Customer Service 
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							 Raving Fans: A Revolutionary Approach To Customer Service
Authors: Ken Blanchard, Sheldon Bowles

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		New (107) Used (244) Collectible (15) from $0.05

Rating: 4.0 out of 5 stars 130 reviews
Sales Rank: 2815
Category: Book
ASIN: 0688123163
Publication Date: May 19, 1993
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The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed 
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							 The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
Authors: Michael L. George, John Maxey, David T. Rowlands, Malcolm Upton

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Rating: 4.5 out of 5 stars 29 reviews
Sales Rank: 1555
Category: EBooks
ASIN: B001C33XE4
Publication Date: September 22, 2004
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Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time 
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							 Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time
Author: Brian Tracy

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Rating: 4.5 out of 5 stars 125 reviews
Sales Rank: 2440
Category: Book
ASIN: 1576754227
Publication Date: January 1, 2007
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Key Performance Indicators: Developing, Implementing,and Using Winning KPIs 
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							 Key Performance Indicators: Developing, Implementing,and Using Winning KPIs
Author: David Parmenter

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Rating: 4.0 out of 5 stars 11 reviews
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Category: Book
ASIN: 0470095881
Publication Date: January 16, 2007
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Six Sigma for Dummies 
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							 Six Sigma for Dummies
Authors: Craig Gygi, Neil Decarlo, Bruce Williams

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Rating: 4.0 out of 5 stars 25 reviews
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ASIN: 0764567985
Publication Date: March 4, 2005
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What is Lean Six Sigma 
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							 What is Lean Six Sigma
Author: Bill Kastle

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Rating: 4.0 out of 5 stars 23 reviews
Sales Rank: 24183
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ASIN: B000MAHBNM
Publication Date: October 27, 2003
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Performance Dashboards: Measuring, Monitoring, and Managing Your Business 
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							 Performance Dashboards: Measuring, Monitoring, and Managing Your Business
Author: Wayne W. Eckerson

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Rating: 4.5 out of 5 stars 19 reviews
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Category: Book
ASIN: 0471724173
Publication Date: October 14, 2005
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Essentials of Supply Chain Management, 2nd Edition 
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							 Essentials of Supply Chain Management, 2nd Edition
Author: Michael H. Hugos

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Rating: 4.5 out of 5 stars 21 reviews
Sales Rank: 14458
Category: Book
ASIN: 0471776343
Publication Date: March 10, 2006
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The Complete Idiot's Guide to Lean Six Sigma 
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							 The Complete Idiot's Guide to Lean Six Sigma
Authors: Breakthrough Management Group, Neil Decarlo

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Rating: 4.5 out of 5 stars 10 reviews
Sales Rank: 21242
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ASIN: 1592575943
Publication Date: April 3, 2007
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Out of the Crisis 
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							 Out of the Crisis
Author: W. Edwards Deming

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Rating: 4.5 out of 5 stars 46 reviews
Sales Rank: 26213
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ASIN: 0262541157
Publication Date: August 11, 2000
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Bestsellers
1.The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
2.The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
3.Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time
4.Raving Fans: A Revolutionary Approach To Customer Service
5.Key Performance Indicators: Developing, Implementing,and Using Winning KPIs
6.Six Sigma for Dummies
7.Essentials of Supply Chain Management, 2nd Edition
8.The Best Practice: How the New Quality Movement is Transforming Medicine
9.Enterprise Excellence: A Practical Guide to World Class Competition
10.The Best Practice: How the New Quality Movement is Transforming Medicine
Most Gifted
1.Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time
2.The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
3.Total Quality Handbook
4.Principles of Project Finance
5.Dr. Deming: The American Who Taught the Japanese About Quality
6.The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer
7.Key Performance Indicators: Developing, Implementing,and Using Winning KPIs
8.The Certified HACCP Auditor Handbook
9.What Went Wrong?, Fourth Edition: Case Studies of Process Plant Disasters
10.Raving Fans: A Revolutionary Approach To Customer Service
Most Wished For
1.Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time
2.The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
3.Key Performance Indicators: Developing, Implementing,and Using Winning KPIs
4.Performance Dashboards: Measuring, Monitoring, and Managing Your Business
5.Out of the Crisis
6.Raving Fans: A Revolutionary Approach To Customer Service
7.Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results
8.Apollo Root Cause Analysis: A New Way of Thinking
9.Six Sigma for Dummies
10.Data Quality Assessment







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